Sr. Data Analyst: Operations

We're TeeTurtle, a consumer products company that creates nerdy toys, games, apparel, and accessories. We are passionate about creating products that allow our fans to express themselves and share meaningful experiences, and we’re excited to continue expanding our team!

Position Description 

The Sr. Data Analyst: Operations performs a critical functions at TeeTurtle by leveraging predictive analytics to assemble and manage demand forecasts, conduct inventory analyses, and recommend improvements that drive cost reductions within the operations umbrella. In addition to the accountabilities listed below, other projects and duties may be assigned.

Primary Accountabilities

• Demand Planning and Forecasting
  • Create and manage the monthly demand planning process for a rolling 12-month horizon to ensure efficient sales and operations planning
  • Partner with TeeTurtle’s print-on-demand partner to assemble accurate demand forecasts to reduce risk of stockouts and extended production lead times
  • Partner with the sales team to assemble and provide monthly outbound volume forecasts for each sales channel for the 3PL partner to allow for maximum adherence to Service Level Agreements (SLAs)
  • Measure forecast bias and adjust item parameters and forecast models as necessary to improve accuracy for the future

• Inventory Analysis
  • Develop and maintain ABC classifications for items based on updated sales numbers to ensure optimized replenishment recommendations
  • Manage slow-moving and obsolete (SMO) inventory process and make recommendations to sales and marketing teams to drive SMO inventory values down
  • Create and manage category review process with sales and marketing teams to determine products that can be discontinued based on sales data
  • Monitor inventory accuracy at the 3PL and develop a cycle counting plan to reduce inventory discrepancies in a cost-effective manner

• Cost Reduction
  • Track and analyze freight spend to identify opportunities to reduce cost of inbound shipments
  • Analyze 3PL fulfillment costs and work with them to identify solutions to reduce costs without compromising service
  • Identify Supply Chain’s major cost drivers and conduct analyses to decrease costs without sacrificing quality or the customer experience
  • Collaborate with the Supply Chain team during Kickstarter projects by analyzing customer orders to create a cost-effective and efficient fulfillment plan

• Continuous Improvement and Optimization
  • Work with the Business Intelligence team to identify data gaps and enable reporting for the Operations department to measure and improve performance
  • Coordinate with the Supply Chain and Operations teams to identify areas for process improvement by leveraging data
  • Stay up-to-date on tools and best practices and identify opportunities to leverage cutting-edge technologies and practices to improve forecasting and analytics
  • Lead the design and development of dashboards to track metrics and KPIs that meet the needs of stakeholders to supply up-to-date and accurate data tracking tools across the organization
  • Measure and report on supply chain and customer experience key performance indicators (KPIs) to support tracking and achieving goals

Skills & Competencies

• Analytical and Critical Thinking: Recognizes gaps in concepts and processes, and actively seeks out information to fill those gaps; looks for efficiencies and workflow optimization across departmental functions; develops plans that derive from multiple sources of information
• Problem-Solving: Proactively identifies opportunities for process improvements and recommends/implements actionable solutions; identifies problems effectively; identifies creative solutions that offer long-term resolutions; identifies root causes of problems and looks for corrective solutions
• Communication: Communicates information clearly and concisely; listens actively; adapts communication style to audience; presents clearly through spoken word; effectively communicates content through multiple mediums; develops effective communication plans for departmental functions; employs effective strategies to resolve conflict
• Project Management: Conceives, designs, oversees, and manages projects to ensure successful completion that drive departmental strategy; anticipates risks and plans ahead; troubleshoots effectively and makes changes in response to new information or incoming data
• Interpersonal Relations and Trust-building: Demonstrates empathy and nonjudgement; ensures others feel a sense of acceptance and belonging; builds and maintains trust with strong communication, alignment, integration of feedback, and followthrough
• Execution: Designs, assesses, and implements effective plans that ensure successful outcomes across departmental functions; balances time and priorities across departmental functions; supports team to minimize mistakes and delays
• Optimization: Identifies redundancies, unnecessary or outdated processes, and fine-tunes work to achieve departmental and organizational objectives and strategy
• Delivering Value to Stakeholders: Understands stakeholders' goals; tailors work to achieve goals and drive results; knows when to ask questions to seek and maintain alignment; identifies appropriate solutions and recommendations and develops creative solutions when obvious ones are not available to achieve stakeholders' goals

Qualifications

• Bachelor’s Degree in Supply Chain, Operations, Data Analytics, or similar analytical discipline, or equivalent experience of 5 years (required)
• Experience (5+ years)
  • Demand planning and forecasting (required)
  • Inventory analysis with a focus on reducing excess inventory and stockouts (required)
  • Consumer goods business (preferred)Tech Proficiencies (5+ years)
• Tech Proficiencies (5+ years)
  • Brightpearl or similar ERP system (required)
  • Inventory Planner or other Demand Planning software (required)
  • Advanced spreadsheet skills, preferably comfortable working in Google Sheets (required)
• Experience working in a fast-paced environment with unexpected and last-minute changes
• Commitment to Diversity, Equity, and Inclusion
• Ability to travel (est. 1-3 times per year)
• U.S. residency

Compensation and Benefits

The salary range for this position is $90,000 - $120,000 + up to 15% bonus eligibility.

We also offer  

• Generous PTO policy to provide flexibility, work-life balance, and time to celebrate what is important to you
• 401(k) with a company match
• Medical, dental, and vision coverage options for employee, spouse or domestic partner, and dependent children
• Employee Assistance Program, including three free sessions with a licensed behavioral health provider for all employees enrolled in TeeTurtle's medical plan
• 75% employee discount and free shipping on TeeTurtle.com and UnstableGames.com
• Potential for training and professional development opportunities
• A creative and fast-paced work environment
• A culture of integrity, compassion, curiosity, and calmness

The Hiring Process
We require you to submit the following to consider your application:

• Resume
• Answers to all required application questions
• The final 3 application questions can be addressed in the application section or in a cover letter:
  • Briefly describe how well your experience matches the required/preferred qualifications of the position
  • Briefly summarize how your experience will translate to success in this role
  • If applicable, address any gaps or frequent changes in employment

If selected to move forward after an initial application review, candidates can expect the following stages:

• Stage 1: Participate in a video screening via Google Meet
• Stage 2: Complete a hiring exercise/skills assessment
• Stage 3: Participate in a final interview with a panel via Google Meet

TeeTurtle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected status in accordance with applicable federal, state and local laws. TeeTurtle complies with applicable state and local laws governing nondiscrimination in employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at careers@teeturtle.com with the subject line “Accommodation Request - Name of Position”. Please note that we cannot respond to general status inquiries or other messages unrelated to accessing our application or interview processes.