Operations Coordinator

We're TeeTurtle, a consumer products company that creates nerdy toys, games, apparel, and accessories. We are passionate about creating products that allow our fans to express themselves and share meaningful experiences, and we’re excited to continue expanding our team!

Position Description 

The goal of the Operations Coordinator is to facilitate purchase order placement and monitoring with overseas suppliers through close collaboration with the Supply Chain, Sales and Creative teams. This position will also play a key role in creation and maintenance of item master data. In addition to the accountabilities listed below, other projects and duties may be assigned.
 

Primary Accountabilities

• Purchase Order Coordination
• Work closely with the sales team to monitor direct import and localization sales orders to ensure timely purchase order placement
• Coordinate with the creative team and overseas suppliers to ensure production files are received and approved
• Create and maintain purchase orders in the ERP system (Brightpearl) with up-to-date information to allow for proper visibility for all stakeholders
• Collaborate with the sales team and suppliers to ensure shipments are booked with freight forwarders as needed, and the required documents are provided to the customers
• Assist the Purchasing Lead with documentation gathering and data updates to keep purchase orders on track with established timelines

• Data and Documentation Management
• Create new items in our ERP system (Brightpearl) and Shopify, and maintain information for existing items to ensure data accuracy
• Create new print-on-demand items in Order Desk through close collaboration with the e-commerce team to ensure products are available for sale on their launch dates
• Assist the Supply Chain team with maintaining documentation related to products and suppliers to ensure accurate and efficient purchase orders
• Maintain SOPs as processes change to ensure they accurately reflect the current process

• Cross-departmental Collaboration
  
• Work closely with the Kickstarter project team to ensure timely product setups, and order management throughout the project
• Coordinate with the Customer Experience and Ecom teams as necessary to resolve open order issues related to incorrect product setups
• Assist with New Product Development activities in coordination with the NPD manager and the Creative team to enable accurate tracking of development progress

Skills & Competencies

• Communication: Provides information clearly and concisely; checks for understanding; listens actively; communicates effectively across required channels
• Priority and Task Management: Prioritizes and sequences tasks to achieve goals and deliverables; tracks progress on tasks and assesses priorities when needed; completes tasks on time and initiates required handoffs
• Collaboration: Works collaboratively with team members to achieve departmental goals
• Execution: Is attentive to details; completes tasks on time and with minimal mistakes
• Problem Solving: Identifies problems effectively; troubleshoots tasks; knows who and when to ask for help

Qualifications

• Associates degree or 2 years of equivalent experience (required)
• Experience (1+ years)
  • Purchasing, Supply Chain, Operations or experience in a similar role (required)
  • Consumer goods business (preferred)
• Tech proficiencies (1+ years)
  • Intermediate proficiency in Excel and/or Google Sheets (required)
  • Email application such as Gmail, Outlook etc. (required)
  • ERP system or similar (preferred)
  • Project/Task management tool (preferred)
• Commitment to Diversity, Equity, and Inclusion
• Ability to travel (est. 1-3 times per year)
• U.S. residency
  

Compensation and Benefits

The salary range for this position is $40,000 - $50,000 + up to 10% bonus eligibility. 

We also offer: 

• Generous PTO policy to provide flexibility, work-life balance, and time to celebrate what is important to you
• 401(k) with a company match
• Medical, dental, and vision coverage options for employee, spouse or domestic partner, and dependent children
• Employee Assistance Program, including three free sessions with a licensed behavioral health provider for all employees enrolled in TeeTurtle's medical plan
• 75% employee discount and free shipping on TeeTurtle.com and UnstableGames.com
• Potential for training and professional development opportunities
• A creative and fast-paced work environment
• A culture of integrity, compassion, curiosity, and calmness

The Hiring Process
We require you to submit the following to consider your application:

• Resume
• Answers to all required application questions
• The final 3 application questions can be addressed in the application section or in a cover letter:
  • Speak to the required/preferred qualifications
  • Briefly summarize how your experience will translate to success in this role
  • If applicable, address any gaps or frequent changes in employment

If selected to move forward after an initial application review, candidates can expect the following stages:

• Stage 1: Participate in a video screening via Google Meet
• Stage 2: Complete a hiring exercise/skills assessment and present your findings at a final interview with a panel via Google Meet

We will reach out to candidates via email, please check your email settings to ensure that emails from teeturtle.recruitee.com will not be forwarded to your spam folder.

TeeTurtle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected status in accordance with applicable federal, state and local laws. TeeTurtle complies with applicable state and local laws governing nondiscrimination in employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at careers@teeturtle.com with the subject line “Accommodation Request - Name of Position”. Please note that we cannot respond to general status inquiries or other messages unrelated to accessing our application or interview processes.